Last updated: 6 April 2026
We want you to feel confident buying from Run Quiet. If a guide is not right for you, we will sort it out.
If you are not satisfied with your purchase for any reason, contact us within 30 days of your purchase date and we will issue a full refund. No lengthy explanations required.
Email us at hello@runquiet.co with:
We aim to respond within 1-2 business days. Approved refunds are processed back to your original payment method via Lemon Squeezy. Processing times vary by bank but typically take 5-10 business days.
Refund requests must be made within 30 days of the original purchase date.
We reserve the right to decline refunds where we reasonably believe the policy is being abused (for example, repeated purchases and refund requests across multiple products).
If you have trouble accessing or downloading your purchase, contact us before requesting a refund - these issues are usually quick to resolve.
If you have any questions about this policy, email us at hello@runquiet.co.